Terms of Service

By accessing, registering, or using the KlevaLearn web application, mobile applications (Android APK/ABB), or Quick Tuition services, you explicitly agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all terms, you must immediately cease using our platform. If you are under 18 years of age, your parent or legal guardian represents and warrants that they have reviewed and agreed to these terms on your behalf.

To access platform features, user accounts may be created for Students, Parents/Guardians, Teachers/Instructors, or Organisation Administrators: • You are solely responsible for maintaining the confidentiality of your account credentials. • You agree to provide true, accurate, and complete registration details (including a valid phone number and email address). • You accept full responsibility for all activities, actions, and transactions occurring under your account. • KlevaLearn reserves the absolute right to terminate or suspend any account immediately without notice or refund if suspicious activity, unauthorized access, or policy violation is detected.

KlevaLearn provides self-paced digital courses, assessment tools, and Quick Tuition live streaming services: • Students (Primary, Secondary, University, Professional): May access enrolled courses, participate in Quick Tuition live sessions, and complete assessments. • Parents/Guardians: May view linked child progress analytics and performance reports. • Instructors & Admins: May manage course materials, schedule live sessions, and view platform metrics. • Educational content is provided for informational and learning purposes. KlevaLearn makes no warranties or guarantees regarding specific academic performance, examination results, grades, or career advancement resulting from platform use.

Quick Tuition is an independent, specialized live video session feature available to students across Primary, Secondary, Tertiary/University, and Professional learning levels: • Quick Tuition sessions are offered as standalone live classes based on special arrangements and individual scheduling. • Fees for Quick Tuition sessions are separate from standard course subscriptions and are offered at agreed, affordable rates. • Attendance, session timing, and teacher availability are managed through special arrangements. • All Quick Tuition session fees are strictly non-refundable once booked or conducted.

ALL PAYMENTS MADE TO KLEVALEARN ARE 100% FINAL AND NON-REFUNDABLE. • No Refunds for Subscriptions: Subscription payments for student, parent, or organisation plans are completely non-refundable once processed. No pro-rata refunds, partial refunds, or credit notes will be issued for unused time, change of mind, lack of usage, or account deactivation. • No Refunds for Quick Tuition: All Quick Tuition fees, live class bookings, and special arrangement charges are 100% non-refundable once processed under any circumstances. • No Refunds for Downtime: Interruptions, temporary technical maintenance, mobile network connectivity issues, or third-party service outages shall not entitle any user to a refund or financial compensation. • Non-Transferable: Payments, subscriptions, and live class credits cannot be transferred to another user, account, or external party.

TO THE MAXIMUM EXTENT PERMISSIBLE BY APPLICABLE LAW, KLEVALEARN , ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, DEVELOPERS, AFFILIATES, AND SUPPLIERS SHALL HAVE ZERO LIABILITY WHATSOEVER FOR: 1. ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM, MOBILE APP, OR QUICK TUITION SERVICES. 2. ANY LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION, ACADEMIC OR EXAMINATION RESULTS, OR COMPUTER/DEVICE FAILURE. 3. ANY THIRD-PARTY INTERRUPTIONS, NETWORK FAILURE, OR UNSCHEDULED SERVICE DOWNTIME. • Maximum Liability Cap: In the event that any court or legal authority finds KlevaLearn liable notwithstanding the provisions above, KlevaLearn's maximum aggregate cumulative liability for any and all claims shall be strictly limited to the lower of $0.00 (Zero) or the actual amount paid by you to KlevaLearn in the thirty (30) days preceding the claim. • Indemnification: You agree to defend, indemnify, and hold harmless KlevaLearn Learning and its team against any claims, liabilities, losses, costs, or legal fees resulting from your violation of these terms or misuse of the platform.

• All software code, user interface designs, logos, trademarks, text, graphics, course structures, and video streaming systems are the exclusive intellectual property of KlevaLearn Learning. • You are granted a limited, non-exclusive, non-transferable licence to access content for personal educational use only. • You may NOT copy, reverse engineer, decompile, record, redistribute, sell, or exploit any platform content, software, or brand assets without prior explicit written authorization.

You agree NOT to engage in unacceptable behaviour, including cheating on assessments, sharing credentials, uploading malicious code, harassing users, or attempting unauthorized system access. KlevaLearn reserves the right to immediately terminate or ban any user or organisation for breach of these terms without notice, liability, or refund.

KlevaLearn is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied. KlevaLearn reserves the right to modify, adjust, update, or discontinue any feature, course, pricing structure, or service tier at any time without liability.

For any legal enquiries, support, or terms clarification, please contact us directly: • Email: contact@klevalearn.com • WhatsApp / Phone: +234 703 429 7753 • Website: klevalearn.com/contact