At KlevaLearn, operated by KlevaLearn Learning, we are committed to protecting your privacy and managing your personal data responsibly. This policy explains how we collect, handle, and protect your information.
1. Information We Collect
We collect information you provide directly when you create an account, enroll in courses, request Quick Tuition, or contact us. This includes:
• Personal Information: Name, email address, phone number, date of birth, and profile details.
• Educational Data: Course enrollments, Quick Tuition attendance, assessment scores, submissions, and learning analytics.
• Usage Data: Pages visited, features used, timestamps, and device/browser technical information.
• Communication Data: Messages, contact enquiries, and support communications sent to us.
• Payment Information: Billing details processed securely through third-party payment gateways (Paystack/Stripe).
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and operate the KlevaLearn learning platform and Quick Tuition sessions.
• Personalize your learning experience and present relevant educational materials.
• Track educational progress and generate performance analytics for learners, linked parents/guardians, or institutions.
• Communicate essential account, class, and platform notifications to you.
• Maintain security, prevent fraud, and enforce platform terms.
• Comply with statutory legal obligations.
3. Data Sharing & Disclosure
We do not sell your personal information. We may share data strictly as necessary with:
• Educational Institutions & Instructors: Instructors and organization admins managing courses or Quick Tuition sessions you attend.
• Parents/Guardians: Verified parent/guardian accounts linked to student accounts to view learning progress.
• Service Providers: Trusted infrastructure, cloud hosting, and email providers operating under confidentiality obligations.
• Legal Requirements: Where required by law, subpoena, court order, or regulatory authority.
4. Children's Privacy & Minor Protection
KlevaLearn is designed for educational use across primary, secondary, tertiary, and professional levels:
• Parent/guardian consent or organizational account link is required for minor students.
• Parents/guardians may review, update, or request deletion of their child's account data at any time.
• We do not serve third-party advertising or target ads to minors.
5. Data Security
We implement robust technical and organizational security measures to protect personal data:
• End-to-end encryption in transit (HTTPS/TLS) and secure database storage.
• Strict role-based access control and rate-limited API endpoints.
• Automated security monitoring, input sanitization, and access controls.
While we take all reasonable technical precautions, no web or mobile application is 100% immune to potential security threats. If you notice any suspicious activity, contact us immediately at contact@klevalearn.com.
6. Data Retention
Personal data is retained while your account remains active or as required for educational record-keeping and legal compliance:
• Account data may be deactivated or anonymized upon written request.
• Anonymized aggregate educational metrics may be retained for platform analytics.
• System backup snapshots are automatically purged according to retention cycles.
7. Your Data Rights (GDPR, NDPA & CCPA)
You have the right to request access to, correction of, or deletion of your personal data under applicable data protection laws (UK/EU GDPR, Nigeria Data Protection Act 2023, CCPA).
To exercise any data protection rights or submit an enquiry, simply contact us at
contact@klevalearn.com. We respond to all verified enquiries within standard statutory timeframes.
8. Limitation of Liability for Data Issues
To the maximum extent permitted by applicable law, KlevaLearn, its directors, officers, employees, and technological partners shall not be held liable for any data loss, security incidents resulting from unauthorized third-party access beyond our reasonable technical control, or user failure to safeguard account credentials.
9. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of the KlevaLearn platform or Quick Tuition services following updates constitutes full acceptance of the revised policy.